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Scheduled Updates

Posted by admin in SAM | 0 comments

On Sunday 29th September 2019 at 07:00 (GMT+10), a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 60 minutes to complete.

During this time SAM will be unavailable.  There will be minimal impact to nextINTERACT and myINTERACT:

  • Updates to assets will be temporarily unavailable
  • Data for any SmartForms and Sample Tracker submitted will be saved locally on the device until SAM is back online
  • myINTERACT Desktop will be temporarily unavailable
  • QR Codes and Access Codes will be temporarily inactive

Once the maintenance activities are completed all services will resume as normal.

We apologise for any inconvenience this may cause.

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