Are you a Healthcare Professional? Click here

myINTERACT Release Note

Posted by Interact Technology in myINTERACT, News | 0 comments

27.02.19

A new version of myINTERACT is now available on the App Store (v5.0.0) and Google Play (v2.0.0).

What’s new?

Read more

myINTERACT | Upcoming Release

Posted by admin in myINTERACT, News | 0 comments

25.02.19

A new version of myINTERACT will be released for iOS and Android in 2 days!

This is our most significant release yet making the power of myINTERACT more accessible by enhancing the connection between healthcare professionals and their individual work communities.

What’s new?

Highlights include:

– Clean fresh new look
– New bottom navigation bar making navigation more intuitive
– Addition of a home screen providing an overview of latest updates, upcoming events and suggestions

Read more

myINTERACT | Upcoming Releaase

Posted by admin in myINTERACT, News | 0 comments

25.02.19

A new version of myINTERACT will be released for iOS and Android in late February!

Packed with powerful new features, myINTERACT has a fresh clean look and simplified, more intuitive navigation. This is our most significant release yet.

More will be revealed in the coming week!

A release for the Desktop version will follow in mid March 2019.

nextINTERACT Release Note

Posted by Interact Technology in News, nextINTERACT | 0 comments

14.11.18

A new version of nextINTERACT is now available on the App Store (v4.8.5)
Updates Include:

Read more

nextINTERACT Technical Issue

Posted by admin in News, nextINTERACT | 0 comments

A technical issue has been identified which causes the nextINTERACT app to terminate when installing assets with a large file size. The app is exceeding memory limits and consequently terminated by the operating system.

We are currently working on a fix and a new version of nextINTERACT will be submitted to the app store in the coming days.

Read more

Scheduled Updates

Posted by admin in News, SAM | 0 comments

On Sunday 21st October at 07:00 (UTC+11), a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 60 minutes to complete.

During this time SAM will be unavailable.  There will be minimal impact to nextINTERACT and myINTERACT:

  • Updates to assets will be temporarily unavailable
  • Data for any SmartForms and Sample Tracker submitted will be saved locally on the device until SAM is back online
  • myINTERACT Desktop will be temporarily unavailable
  • QR Codes and Passcodes will be temporarily inactive

Once the maintenance activities are completed all services will resume as normal.

Read more

SAM Reporting Issue | Update

Posted by admin in myINTERACT, SAM | 0 comments

On 7th September 2018 an issue was identified that reports generated from SAM were omitting page level data for PDFs in Smart Libraries when viewed on iOS devices.

The following reports were impacted:

  • #55. Detail – Page Level Usage by File
  • #56. Detail – Daily Page Level Usage by File and User
  • #57. Detail – Raw data dump by Smart Library

An update has been released to the App Store today to rectify this.

Read more

myINTERACT Release Note | iOS

Posted by admin in myINTERACT | 0 comments

24.09.18

A new version of myINTERACT is now available on the App Store (v4.8.4).

This update was released to address the reporting issue identified on 7 September 2018 where page level tracking on PDFs was not being recorded on iOS devices.

Please visit the App Store to ensure you have the latest version of myINTERACT so all usage is accurately recorded.

Read more

myINTERACT Release Note

Posted by admin in myINTERACT, SAM | 0 comments

A new version of myINTERACT is now available on Google Play (v1.6.5).

Updates includes minor bug fixes to improve the user experience.

Please visit Google Play to ensure you have the latest version of myINTERACT.

For more information please email support@interact.technology or contact your Account Manager directly on 1300 77 82 84

SAM Reporting Issue

Posted by admin in myINTERACT, SAM | 0 comments

An issue has been identified that is not reporting accurate page level data for PDFs in Smart Libraries. The following reports are impacted:

#55. Detail – Page Level Usage by File
#56. Detail – Daily Page Level Usage by File and User
#57. Detail – Raw data dump by Smart Library

Usage on iOS devices is not currently being tracked so these reports only reflect usage on Android devices.

Read more