An issue has been identiﬁed that is not reporting accurate page level data for PDFs in Smart Libraries. The following reports are impacted:
#55. Detail – Page Level Usage by File
#56. Detail – Daily Page Level Usage by File and User
#57. Detail – Raw data dump by Smart Library
Usage on iOS devices is not currently being tracked so these reports only reﬂect usage on Android devices.
We are working on a ﬁx and will provide an update when it has been released.
In the interim, please contact your Account Manager to obtain reports if you have concerns.
We apologise for any inconvenience caused.
For more information please email email@example.com or contact your Account Manager directly on 1300 77 82 84