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nextINTERACT Technical Issue

Posted by admin in News, nextINTERACT | 0 comments

A technical issue has been identified which causes the nextINTERACT app to terminate when installing assets with a large file size. The app is exceeding memory limits and consequently terminated by the operating system.

We are currently working on a fix and a new version of nextINTERACT will be submitted to the app store in the coming days.

In the meantime please ensure all files, particularly images and individual videos, are compressed before uploading to SAM and tested before distributing to your teams.

We apologise for any inconvenience caused.

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