INTERACT recognised the specific needs of both the healthcare industry and their customers in developing the INTERACT platform.
- SECURE: Inclusion by invitation only and ratified by IT departments of global pharma to ensure personal information is protected
- ACCESSIBLE: Enable end users to access content from multiple valued organisations or departments via a seamless experience across iOS, Android, Desktop with offline and online access
- PERSONALISED: Content individualised for each user eg based on role, geographic location or any other relevant segment
- SCALEABLE: Platform can easily be expanded to meet local, regional or global growth requirements
- COMPLEMENTARY: Used as part of multi-channel strategy to enhance existing systems and channels eg websites, apps, field force
- INSIGHTFUL: Comprehensive analytics to enhance single view of customer and continuous improvement
These features are demonstrated in each of the solutions.
There are two ways within myINTERACT to connect with end users to create value:
- Company Connection: An enduring digital library of tools, knowledge and information which is important and valuable to end users
- Events: Advanced event functionality including RSVP tracking to improve logistics and provide a platform for interactivity. Learn more