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Viewing posts categorised under: SAM

Reporting Issue in SAM

Posted by admin in News, SAM | 0 comments

01.06.18

An issue has been identified that is reporting incorrect usage figures on the SAM Dashboard and individual reports generated from SAM.

On some accounts unusually large figures are being recorded against viewing time of assets.  The number of times assets are opened appears unaffected.

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SAM Release Note

Posted by admin in myINTERACT, News, SAM | 0 comments

23.05.18

Shared Asset Manager (SAM) has been updated to enable the following:

NEW FEATURES

1. Privacy Contact Details

Addition of new company fields so end users can easily obtain privacy information specific to that connection via Settings within the app. We encourage all SAM Administrators to add this information. To learn more click here.

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SAM Release Note

Posted by admin in News, SAM | 0 comments

Shared Asset Manager (SAM) has been updated to enable the following:

NEW FEATURES

1. Deep linking
Use of hyperlinks to directly launch a specific piece of content within myINTERACT. This is now available from the Daily Email Newsletter and can also be used in emails/eDM campaigns, websites or anywhere you choose to offer a link to drive users directly to your content.

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Scheduled Maintenance

Posted by admin in News, SAM | 0 comments

12.04.18

On Saturday 14 April 2018 at 21:00 (UTC+10) a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 1 hour to complete.

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SAM Release Note

Posted by admin in SAM | 0 comments

12.03.18

Shared Asset Manager (SAM) has been updated to enable the following feature:

Reporting

A specific set of reports is now available for Smart Libraries which is found in a separate tab under Reports.  This includes:

  • Usage by user and/or file
  • Page level reporting for PDF and PPT/PPTX files
  • Raw data extracts for customised reporting

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Scheduled Maintenance

Posted by admin in News, SAM | 0 comments

12.03.18

On Sunday 11 March 2018 at 07:00 (UTC+11) a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 1 hour to complete.

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Scheduled Maintenance

Posted by admin in News, SAM | 0 comments

01.03.18

On Sunday 4 March 2018 at 07:00 (UTC+10) a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 1 hour to complete.

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Scheduled Maintenance

Posted by admin in News, SAM | 0 comments

18.12.17

On Monday 18th December at 17:30 (UTC+10) a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 30 minutes to complete.

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Share and contribute content using Smart Libraries

Posted by admin in myINTERACT, SAM | 0 comments

11.12.17

Smart Libraries provide a repository for different files types (PDF, PPX, MP4, MP3 and more) and presents them to users via an elegant, easy to navigate interface. Content can be searched, filtered, and sorted in a variety of ways and therefore Smart Libraries offer a perfect solution for users to efficiently access large quantities of content.

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Successful relocation of INTERACT’s Data Centre

Posted by admin in News, SAM | 0 comments

22.06.17

On Sunday 18th June 2017, INTERACT Technology successfully  migrated its Data Centre from North California to Sydney as part of our ongoing efforts to improve scalability, security, disaster recovery and implement new product features.

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