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SAM Release Note

Posted by admin in myINTERACT, News, SAM | 0 comments

18.03.19

This impacts SAM Company Administrators INTERACT's Terms of Use Our Terms of Use have been updated to clarify the responsibilities of SAM administrators and content uploaders. The latest version is available here.  

Scheduled Updates

Posted by admin in News, SAM | 0 comments

On Sunday 17th March at 07:00 (GMT+11), a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 60 minutes to complete.  

myINTERACT Release Note

Posted by Interact Technology in myINTERACT, News | 0 comments

27.02.19

A new version of myINTERACT is now available on the App Store (v5.0.0) and Google Play (v2.0.0).

What's new?

 

myINTERACT | Upcoming Release

Posted by admin in myINTERACT, News | 0 comments

25.02.19

A new version of myINTERACT will be released for iOS and Android in 2 days! This is our most significant release yet making the power of myINTERACT more accessible by enhancing the connection between healthcare professionals and their individual work communities. What's new? Highlights include: - Clean fresh new look - New bottom navigation bar making navigation more intuitive - Addition of a home screen providing an overview of latest updates, upcoming events and suggestions  

myINTERACT | Upcoming Releaase

Posted by admin in myINTERACT, News | 0 comments

25.02.19

A new version of myINTERACT will be released for iOS and Android in late February! Packed with powerful new features, myINTERACT has a fresh clean look and simplified, more intuitive navigation. This is our most significant release yet. More will be revealed in the coming week! A release for the Desktop version will follow in mid March 2019.

nextINTERACT Release Note

Posted by Interact Technology in News, nextINTERACT | 0 comments

14.11.18

A new version of nextINTERACT is now available on the App Store (v4.8.5) Updates Include:  

nextINTERACT Technical Issue

Posted by admin in News, nextINTERACT | 0 comments

A technical issue has been identified which causes the nextINTERACT app to terminate when installing assets with a large file size. The app is exceeding memory limits and consequently terminated by the operating system. We are currently working on a fix and a new version of nextINTERACT will be submitted to the app store in the coming days.  

Scheduled Updates

Posted by admin in News, SAM | 0 comments

On Sunday 21st October at 07:00 (UTC+11), a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 60 minutes to complete. During this time SAM will be unavailable.  There will be minimal impact to nextINTERACT and myINTERACT:

  • Updates to assets will be temporarily unavailable
  • Data for any SmartForms and Sample Tracker submitted will be saved locally on the device until SAM is back online
  • myINTERACT Desktop will be temporarily unavailable
  • QR Codes and Passcodes will be temporarily inactive
Once the maintenance activities are completed all services will resume as normal.  

myINTERACT Release Note

Posted by Interact Technology in myINTERACT, News | 0 comments

01.06.18

New versions of myINTERACT for iOS and Android are now available enabling the following features and functionality:

1. Smart Library Folders Smart Libraries (repositories for different file types such as PDF, MP4, MP3) now support the organisation and ordering of files using folders, further increasing the utility of this feature. To learn more click here.
 

Reporting Issue in SAM

Posted by admin in News, SAM | 0 comments

01.06.18

An issue has been identified that is reporting incorrect usage figures on the SAM Dashboard and individual reports generated from SAM. On some accounts unusually large figures are being recorded against viewing time of assets.  The number of times assets are opened appears unaffected.