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Scheduled Updates

Posted by admin in News, SAM | 0 comments

On Sunday 21st October at 07:00 (UTC+11), a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 60 minutes to complete. During this time SAM will be unavailable.  There will be minimal impact to nextINTERACT and myINTERACT:

  • Updates to assets will be temporarily unavailable
  • Data for any SmartForms and Sample Tracker submitted will be saved locally on the device until SAM is back online
  • myINTERACT Desktop will be temporarily unavailable
  • QR Codes and Passcodes will be temporarily inactive
Once the maintenance activities are completed all services will resume as normal.  

myINTERACT Release Note

Posted by Interact Technology in myINTERACT, News | 0 comments

01.06.18

New versions of myINTERACT for iOS and Android are now available enabling the following features and functionality:

1. Smart Library Folders Smart Libraries (repositories for different file types such as PDF, MP4, MP3) now support the organisation and ordering of files using folders, further increasing the utility of this feature. To learn more click here.
 

Reporting Issue in SAM

Posted by admin in News, SAM | 0 comments

01.06.18

An issue has been identified that is reporting incorrect usage figures on the SAM Dashboard and individual reports generated from SAM. On some accounts unusually large figures are being recorded against viewing time of assets.  The number of times assets are opened appears unaffected.  

Changes to Terms & Conditions and Privacy Policy

Posted by admin in myINTERACT, News, nextINTERACT | 0 comments

24.05.18

IMPORTANT CHANGES TO TERMS & CONDITIONS AND PRIVACY POLICY INTERACT’s Terms & Conditions and Privacy Policy are being updated effective 25 May 2018 to reflect our growing international user base and to address the new data requirements under the European Union’s (EU) data protection law, General Data Protection Regulation (GDPR).  

SAM Release Note

Posted by admin in myINTERACT, News, SAM | 0 comments

23.05.18

Shared Asset Manager (SAM) has been updated to enable the following:

NEW FEATURES
1. Privacy Contact Details
Addition of new company fields so end users can easily obtain privacy information specific to that connection via Settings within the app. We encourage all SAM Administrators to add this information. To learn more click here.  

SAM Release Note

Posted by admin in News, SAM | 0 comments

Shared Asset Manager (SAM) has been updated to enable the following:
NEW FEATURES
1. Deep linking
Use of hyperlinks to directly launch a specific piece of content within myINTERACT. This is now available from the Daily Email Newsletter and can also be used in emails/eDM campaigns, websites or anywhere you choose to offer a link to drive users directly to your content.
 

1st Quarter Highlights

Posted by admin in myINTERACT, News | 0 comments

16.04.18

We're excited to tell you what we've been up to and what great new features are coming your way.
New Features
We released Smart Libraries for myINTERACT which provide the capability to easily store, access and share various files and allows members of your community to publish and review material.    To learn more about Smart Library click here. Events functionality has also been added to myINTERACT Desktop so delegates can now access information such as the agenda, brochures, posters, presentations under the 'Events' tab via their browser.  

Scheduled Maintenance

Posted by admin in News, SAM | 0 comments

12.04.18

On Saturday 14 April 2018 at 21:00 (UTC+10) a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 1 hour to complete.  

Scheduled Maintenance

Posted by admin in News, SAM | 0 comments

12.03.18

On Sunday 11 March 2018 at 07:00 (UTC+11) a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 1 hour to complete.  

Scheduled Maintenance

Posted by admin in News, SAM | 0 comments

01.03.18

On Sunday 4 March 2018 at 07:00 (UTC+10) a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 1 hour to complete.