nextINTERACT Release Note
Posted by Interact Technology in News | 0 comments
This impacts nextINTERACT users
A new version of nextINTERACT is now available on the App Store (v4.8.5)
Updates Include:- Addition of Smart Library functionality. Smart Libraries provide a repository for different file types (PDF, PPX, MP4, MP3, URLs and more) in an elegant interface. Content can be searched, filtered and sorted in a variety of ways and easily updated via Shared Asset Manager (SAM). Smart Libraries can be used to replace the existing reference libraries created using the Asset Packager. Please contact your Account Manager to enable this feature.
- A fix to address the issue identified on 5 November 2018 which caused the nextINTERACT app to terminate when installing assets with large file size
- Testing for iOS12 compatibility
nextINTERACT Technical Issue
Posted by admin in News, nextINTERACT | 0 comments
A technical issue has been identified which causes the nextINTERACT app to terminate when installing assets with a large file size. The app is exceeding memory limits and consequently terminated by the operating system. We are currently working on a fix and a new version of nextINTERACT will be submitted to the app store in the coming days.
Scheduled Updates
Posted by admin in News, SAM | 0 comments
On Sunday 21st October at 07:00 (UTC+11), a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 60 minutes to complete. During this time SAM will be unavailable. There will be minimal impact to nextINTERACT and myINTERACT:
- Updates to assets will be temporarily unavailable
- Data for any SmartForms and Sample Tracker submitted will be saved locally on the device until SAM is back online
- myINTERACT Desktop will be temporarily unavailable
- QR Codes and Passcodes will be temporarily inactive
myINTERACT Release Note
Posted by Interact Technology in myINTERACT, News | 0 comments
New versions of myINTERACT for iOS and Android are now available enabling the following features and functionality:
1. Smart Library Folders
Smart Libraries (repositories for different file types such as PDF, MP4, MP3) now support the organisation and ordering of files using folders, further increasing the utility of this feature. To learn more click here.
Reporting Issue in SAM
Posted by admin in News, SAM | 0 comments
An issue has been identified that is reporting incorrect usage figures on the SAM Dashboard and individual reports generated from SAM. On some accounts unusually large figures are being recorded against viewing time of assets. The number of times assets are opened appears unaffected.
Changes to Terms & Conditions and Privacy Policy
Posted by admin in myINTERACT, News, nextINTERACT | 0 comments
IMPORTANT CHANGES TO TERMS & CONDITIONS AND PRIVACY POLICY INTERACT’s Terms & Conditions and Privacy Policy are being updated effective 25 May 2018 to reflect our growing international user base and to address the new data requirements under the European Union’s (EU) data protection law, General Data Protection Regulation (GDPR).
SAM Release Note
Posted by admin in myINTERACT, News, SAM | 0 comments
Shared Asset Manager (SAM) has been updated to enable the following:
NEW FEATURES
1. Privacy Contact Details
Addition of new company fields so end users can easily obtain privacy information specific to that connection via Settings within the app. We encourage all SAM Administrators to add this information. To learn more click here.
SAM Release Note
Posted by admin in News, SAM | 0 comments
Shared Asset Manager (SAM) has been updated to enable the following:
NEW FEATURES
1. Deep linking
Use of hyperlinks to directly launch a specific piece of content within myINTERACT. This is now available from the Daily Email Newsletter and can also be used in emails/eDM campaigns, websites or anywhere you choose to offer a link to drive users directly to your content.
1st Quarter Highlights
Posted by admin in myINTERACT, News | 0 comments
We're excited to tell you what we've been up to and what great new features are coming your way.
New Features
We released Smart Libraries for myINTERACT which provide the capability to easily store, access and share various files and allows members of your community to publish and review material. To learn more about Smart Library click here.
Events functionality has also been added to myINTERACT Desktop so delegates can now access information such as the agenda, brochures, posters, presentations under the 'Events' tab via their browser.
Scheduled Maintenance
Posted by admin in News, SAM | 0 comments
On Saturday 14 April 2018 at 21:00 (UTC+10) a software update will be applied to Shared Asset Manager (SAM). We anticipate that this update will take approximately 1 hour to complete.