On 7th September 2018 an issue was identified that reports generated from SAM were omitting page level data for PDFs in Smart Libraries when viewed on iOS devices.
The following reports were impacted:
- #55. Detail - Page Level Usage by File
- #56. Detail - Daily Page Level Usage by File and User
- #57. Detail - Raw data dump by Smart Library
An update has been released to the App Store today to rectify this.
A new version of myINTERACT is now available on the App Store (v4.8.4).
This update was released to address the reporting issue identified on 7 September 2018 where page level tracking on PDFs was not being recorded on iOS devices.
Please visit the App Store to ensure you have the latest version of myINTERACT so all usage is accurately recorded.
A new version of myINTERACT is now available on Google Play (v1.6.5).
Updates includes minor bug fixes to improve the user experience.
Please visit Google Play to ensure you have the latest version of myINTERACT.
For more information please email firstname.lastname@example.org or contact your Account Manager directly on 1300 77 82 84
An issue has been identiﬁed that is not reporting accurate page level data for PDFs in Smart Libraries. The following reports are impacted:
#55. Detail - Page Level Usage by File #56. Detail - Daily Page Level Usage by File and User #57. Detail - Raw data dump by Smart Library
Usage on iOS devices is not currently being tracked so these reports only reﬂect usage on Android devices.
2nd Quarter Highlights and What's to Come! We're excited to tell you what we've been up to what great new features are coming your way. New Features Folders are now available in Smart Libraries for myINTERACT. Not only can content be searched, filtered and sorted, content can also be categorised into folders which increases overall usability and efficiency for users. To learn more about Smart Library folders click here.
New versions of myINTERACT for iOS and Android are now available enabling the following features and functionality:
1. Smart Library Folders Smart Libraries (repositories for different file types such as PDF, MP4, MP3) now support the organisation and ordering of files using folders, further increasing the utility of this feature. To learn more click here.
Shared Asset Manager (SAM) has been updated to enable the following:
1. Privacy Contact Details
Addition of new company fields so end users can easily obtain privacy information specific to that connection via Settings within the app. We encourage all SAM Administrators to add this information. To learn more click here.
We're excited to tell you what we've been up to and what great new features are coming your way.
We released Smart Libraries for myINTERACT which provide the capability to easily store, access and share various files and allows members of your community to publish and review material. To learn more about Smart Library click here. Events functionality has also been added to myINTERACT Desktop so delegates can now access information such as the agenda, brochures, posters, presentations under the 'Events' tab via their browser.
Smart Libraries provide a repository for different files types (PDF, PPX, MP4, MP3 and more) and presents them to users via an elegant, easy to navigate interface. Content can be searched, filtered, and sorted in a variety of ways and therefore Smart Libraries offer a perfect solution for users to efficiently access large quantities of content.